Tone and Sculpt

Cancellation Policy

Booking Policy – Woonton Retreats At Woonton Retreats, we are committed to creating a calm, high-quality experience for every client. To ensure everything runs smoothly, please take a moment to read our booking policy. Booking Notice: All classes must be booked in advance. For retreats and spa experiences, we recommend booking at least 24–48 hours ahead to allow full preparation of your experience. Payments: All bookings for classes can be paid with a payment link, card or cash. For retreats payment via payment link only. We will require a phone number for the payment link. Cancellations & Rescheduling: We require a minimum of 48 hours’ notice for any cancellations or changes. Cancellations made within 48 hours of the scheduled time are non-refundable. Rescheduling may be offered at our discretion. Courses & Classes: Courses and class passes are non-refundable once started. Missed sessions cannot be carried over unless agreed in advance. You can book up to 6 people on one Booking - but with no refund if there are no shows. Retreats & Spa Experiences (including Tropic Glow Retreat): Due to the personalised nature and preparation involved, these bookings are non-refundable within 48 hours. Group bookings are limited to maintain an intimate and high-quality experience. Late Arrivals: Please arrive on time. Late arrival may result in a shortened session to avoid disruption to other clients.

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