Privacy Policy
HSG Fitness Policy
At HSG Fitness, we're committed to protecting and respecting your privacy. We acknowledge our responsibilities under the General Data Protection Regulations 2018 and the Data Protection Act 2018. This Policy explains and why we collect personal information about people who visit our website, how we use it the conditions under which we may disclose it to others, and how keep it secure. We may change this Policy from time to time, so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to sapphireleisureltd@googlemail.com or written to at our postal address for website management and data management, which is HSG Fitness, Woonton Court Farm, Leysters, Leominster, HR6 0HL.
**Identity of Data Controller**
The Controller in respect of this Privacy Notice is HSG Fitness.
**When do collect information?**
We collect your personal when you complete an online membership agreement, register interest in existing or upcoming HSG Fitness treatments, classes, or Breaks, book or attend an exercise class person or online, ask us for more information about a product or service, or contact us with a question or complaint. Additionally, we collect information if you take part in a competition or survey, visit or browse our website, or contact HSG through telephone, email, or online chat. We may also collect information if you have an accident at a class or event or are a witness or personally affected by an incident, use equipment provided by HSG Fitness, book PT sessions, courses, or inductions, or when we take photos of your attendance at a class or retreat (your permission will be asked beforehand). We may also collect, match, or acquire information about you from other organizations such as Google and Facebook.
**What information do we collect?**
information we collect is required for the purposes of creating a profile for each person. This includes your, date of birth, gender, email address, postal address, telephone number, and health declaration We also collect credit or debit card information and banking details, although please note we do not store your bank account or card details on our web servers or management information system. Additionally, we keep records of your usage, preferences for products or services, contact notes or, and membership information.
**How do we use this information?
We will use your personal information to provide you with services, products, or information that you have requested, for purposes, to improve your website experience, and for marketing. We need to share your information with our service providers, associated organizations, and agents for these purposes. We may your information to process your membership application, fulfill product orders, keep you informed about our services, confirm attendance at classes, and respond to any questions or concerns you might have.
**Do we use cookies?**
HSG uses cookies (small text files stored in your browser) and other techniques such as web beacons (small, clear picture files used to track your online activities). These collect information that tells us how you use our websites and services. The use of cookies does not give us access to the rest of your computer, but it helps us make our website relevant to your interests and needs. You can choose to refuse cookies or set your browser to notify you each time a website tries to set a cookie. However, you disable cookies, you may not be able to access certain services our sites.
**Keeping your personal information secure**
HSG Fitness takes the protection of personal data seriously and has appropriate measures in place to ensure that the information we collect and maintain is kept secure, accurate, and up to date. We ensure that the organizations providing us with services related to your membership have appropriate security measures in place.
**Who has access to your information?**
We will not sell or rent your information to third parties. We may share information about you with service providers, agents, and associated organizations to allow us to service your membership and communicate with you. We’ll release information if it's reasonable for the purposes of protecting us against fraud, defending our rights or property, or protecting the interests of our customers.
**Your choices**
You have a choice about whether or not you wish to receive information from us. you want to receive direct marketing communications from us about classes and our products and services, you can opt-in by ticking the relevant boxes during the joining process. You can change your marketing preferences at any time by contacting us by email at sapphireleisureltd@gmail.com.
**How can you access and update your information?**
The accuracy of your information is important to us. If you change your email address or any other information we hold is inaccurate or out of date, please email us sapphireleisureltd@gmail.com or write to us at HSG Fitness, Woonton Court Farm, Leysters, Leominster HR6 0HL. You have the right to request a copy of the information HSG Fitness holds about you.
**Review of this policy**
We keep Policy under regular review. This Policy was last updated in February 2026.